Audiology Services During Covid-19

Our audiology department is currently open to meet the needs of our hearing aid patients. Our office is taking all precautions to ensure the safety of our patients and staff ​during the COVID-19 pandemic by scheduling a limited number of hearing aid related appointments with our providers Sarah Wellwood, Au.D. CCC-A and Ashley McCarter, Au.D., CCC-A. Appointments are available between the hours of 8:00 AM to 11:30 AM and are currently being conducted in the Newburyport and Haverhill office locations. If you are in need of a hearing aid repair or adjustment, please contact the audiology department directly at (978) 997-1550 extension 5. Many repairs and adjustments can be resolved without a face-to-face appointment. ​Your audiologist will determine whether or not an in-person appointment is necessary and schedule an in-office appointment or arrange a hearing aid drop off time if required.  

To be consistent with Colden and Seymour ENT policy during the pandemic, please be aware that if an in office appointment or hearing aid drop off is required,  one of our staff members will conduct a COVID-19 symptom screening ​questionnaire both while scheduling your appointment over the phone and when you are seen in the office for your appointment. If you have any symptoms of COVID-19, you will be asked to reschedule.  ​All patients receiving hearing aid or any type of care at our clinic during this time are required to wear a mask or cloth covering over their nose and mouth in order to protect our other patients and staff. Due to the nationwide shortage of personal protective equipment, if you arrive at the office and do not have a mask or facial covering, you will be asked to re-schedule your appointment. Upon arrival at the office your temperature will be taken and any temperature above 100.4 will require us to reschedule your appointment. Please note we ask that all patients come alone to their appointment, unless accompaniment by a caregiver is necessary. 

Thank you for your patience during this time.

We are OPEN and here to help: Our COVID-19 ResponseREAD MORE